The motive behind these manipulations was to expedite the certification process and avoid delays in product development. Concerned officials feared that their products would not meet marketing schedules if they failed safety tests. However, these actions had a negative impact on Daihatsu’s reputation and credibility.
Daihatsu acknowledged its wrongdoing and issued apologies to customers and other stakeholders. The company reported the investigation results and its official response to the Japanese government through the Ministry of Economy, Trade, and Industry.
Daihatsu, along with its parent company Toyota, pledged to undertake corrective measures and preventive actions to ensure that such scandals do not recur.
One significant step taken by Daihatsu is a major overhaul of its corporate structure. Daihatsu will review and revise the implementation of issued certifications and revamp its corporate culture. The company also commits to enhancing oversight and transparency in testing and certification processes.
Furthermore, Daihatsu will conduct comprehensive technical verifications of the products involved in the scandal and take necessary actions if security issues are identified. The company will coordinate with relevant authorities in countries where its products are marketed, including Indonesia.
Daihatsu claims that products marketed in Indonesia are not affected by the scandal. However, the company urges customers in Indonesia to continue using Daihatsu vehicles safely and comfortably. It assures that its products in Indonesia meet applicable safety standards.
Daihatsu is a popular car brand in Indonesia, known for its flagship products such as Ayla, Sigra, Xenia, Terios, and Gran Max. The company also has a factory in Indonesia through PT Astra Daihatsu Motor (ADM), producing and exporting cars to several countries, including Agya, Raize, and Yaris Cross.
With this scandal, Daihatsu faces the challenge of rebuilding customer trust and market confidence. The company must prove that its products are of high quality and safe, without compromising integrity and responsibility. Daihatsu also needs to strive to be a manufacturer capable of providing transportation suitable for Japan’s terrain and roads, in line with its vision.
